****************************************************************** * * * METZ Lock * * README FILE * * * * This file contains important information about METZ * * Lock which may not have been available when the manual * * was printed. You may want to print this file to make it * * easier to read. * * * ****************************************************************** 1. Customization METZ Software offers customization of METZ Lock for special corporate needs. Please contact us for more information. 2. Novell Netware support. This version of METZ Lock works with both Netware 3.x and Netware 4.x. Support for Directory Services and Bindery passwords is included and is transparent to the user. 3. Novell Netware and Banyan Vines support. METZ Lock supports Novell Netware and Banyan Vines passwords. If you have a password-protected network installed, Lock can automatically detect your network password and use it as the default METZ Lock password. Uncheck the Use Network Password checkbox on the METZ Lock Configuration dialog box, if you do not want to use your network password as your METZ Lock password. NOTE: Note the following about using network passwords: A. When you change your METZ Lock password, your network password will change, too. B. If you want to use METZ Lock but you do not want to password-protect your network, be sure to keep the Use Network Password checkbox unchecked. Otherwise, your METZ Lock password will become your network password. C. Unlike METZ Lock passwords, network passwords do not appear encrypted in the "CRX=" line of the WIN.INI file. You will not be able to remove a network password by editing the WIN.INI file. If you forget your network password, you will need to contact your network administrator. D. Novell network passwords are not case sensitive. E. If you are using METZ Lock with multiple Novell servers, Lock will use the password from the primary connection. 4. Using METZ Lock with Non-Windows Applications If you run DOS applications under Microsoft Windows, and are having problems with the password dialog activating while you are working in the DOS window, make sure that METZKW.SYS is installed in your CONFIG.SYS file. This driver (METZKW.SYS) detects activity in your DOS application. Your CONFIG.SYS file should contain a line reading: device=c:\windows\system\metzkw.sys (or the appropriate path) Don't forget to reboot if you have just made the changes to your CONFIG.SYS file. 5. Technical Information about METZKW.SYS. METZKW.SYS uses only 1360 bytes of memory. METZKW.SYS can be loaded high. METZKW.SYS has the following optional parameters: /NOCAD - disables CTRL-ALT-DEL at the DOS level. /NOMAT - disables mouse tracking, should there be a conflict If you were to add both options to your CONFIG.SYS, they would appear as follows: device=c:\windows\system\metzkw.sys /NOCAD /NOMAT 6. Using METZKW.COM instead of METZKW.SYS. If you find that the keyboard activity is not being detected while running DOS applications under Windows, it may be necessary to use the METZKW.COM version of METZKW.SYS because of a few drivers that interfere with the operation of METZKW.SYS. Running METZKW.COM in your AUTOEXEC.BAT after these drivers are loaded, and before Windows is run, will eliminate the problem. The DOS KEYB command and some network drivers affect METZKW.SYS. Both METZKW.SYS and METZKW.COM are on the installation diskette. 7. Using Lock with Windows 3.1 Screen Savers If you wish to use a Windows Screen Saver along with METZ Lock, simply configure the desired Screen Saver from the Windows Control Panel. You should set the Windows Screen Saver delay value to a number higher than the Lock timeout value. Lock will then automatically activate the Windows Screen Saver when the system is locked. 8. Adjusting the METZ Lock Screen Saver Bitmap Display Interval If you wish to adjust the rate at which METZ Lock moves the Screen Saver bitmap around the screen, add the following line to the METZ Lock section of your WIN.INI file: [METZ Lock] bmpdelay=## where ## is the number of seconds you want to wait before the bitmap is moved again. Setting this value to 0 (zero) will center the bitmap on the screen and disable the random movement. 9. De-Installing METZ Lock To de-install METZ Lock: 1. Edit your SYSTEM.INI, remove the following setting from the [386Enh] section: device=METZVXD.386 2. Remove LOCK.EXE from the "load" or "run" line of your WIN.INI file, or Program Manager Startup Group. 3. Run the METZ Lock Installation program, choose the Remove METZ Lock button. Trouble Shooting 1. Lock is not recognizing your Banyan Vines network. The files VNSAPI.DLL and RVNSAPI.DLL on the installation disk are not copied to your WINDOWS\SYSTEM directory if they already exist. It is possible that the versions of these files on your system are older versions, which will prevent Lock from accessing your Banyan network. To correct the problem, exit windows, make backup copies of the two files on your system, then copy the files from the Lock installation disk and restart Windows. Lock should now allow you to select 'Use Network Password' in the configuration dialog. 2. Lock is timing out while you are using DOS applications under Windows. Make sure METZKW.SYS or METZKW.COM is installed in your CONFIG.SYS or AUTOEXEC.BAT file. The METZ Lock About box will display the message 'METZKW is installed' when METZKW is running. If this does not correct the problem, see 'Using METZKW.COM instead of METZKW.SYS' above. 3. You have 'Lock on startup' checked, but Windows does not Lock on startup. You need to add LOCK.EXE to your 'load=' or 'run=' line of the WIN.INI, or add LOCK.EXE to your Program Manager startup group. Lock on Startup causes METZ Lock to ask for a password when it is first run, but doesn't automatically cause it to run when Windows is started. ****************************************************************** ****************************************************************** How to obtain METZ Technical Support. Includes addresses, phone and fax numbers, CompuServe and America Online access, bulletin board system access, and the Internet access. ------------------------------------------------------------------------- There are several ways to obtain technical support for your METZ products (see address and telephone numbers at the end of this document). Be sure to include the product name and version number. 1. CALL THE BBS number and log on to METZ's electronic bulletin board service to view and download information, updates and trial products. You will need a modem and communication software. Access the METZ BBS at up to 14400 bps, No parity, 8 data bits, 1 stop bit (N-8-1). On the BBS, you may leave a message as a comment to the SYSOP for technical support, explaining your question in detail. 2. CALL COMPUSERVE to view and download information, updates and trial products. You will need a modem, communication software, and a CompuServe membership. GO METZ at any ! prompt. On CompuServe, you may send a message to 75300,1627 for technical support. A response will be posted back to you within one business day. If you are not a member of CompuServe, as a METZ customer you are entitled to a free introductory membership. Simply call one of these CompuServe numbers: CompuServe in USA & Canada................. (800) 524-3388 CompuServe Outside USA, Canada, & Europe... (614) 529-1349 CompuServe in United Kingdom............... 0800.289.378 CompuServe in Germany...................... 0130.37.32 Compuserve in Other European Countries..... +44/(89)66.55.0.111 3. CALL America Online to view and download information, updates and trial products. You will need a modem, communication software, and a membership. Use the GoTo Keyword METZ from the menu. On AOL, you may send a message to METZSoft for technical support. A response will be posted back to you within one business day. If you are not a member of America Online, as a METZ customer you are entitled to a free introductory membership. Simply call one of these America Online numbers and ask for a trial membership: America Online ............................ (800) 827-6364 America Online FAX......................... (800) 827-4595 4. CALL The Microsoft Network to view and download information, updates and trial products. You will need a modem, Windows 95, and a membership. Use the Go Keyword METZ from the menu. On MSN, you may send a message to METZ for technical support. A response will be posted back to you within one business day. 5. SEND E-MAIL via the Internet to: metz@metz.com. Visit our Internet World Wide Web site at http://www.metz.com/metz/ 6. SEND A FAX to the facsimile number explaining your question in detail. Give your company name and both your phone and fax numbers in your message (with country and city codes). 7. CALL THE METZ SUPPORT LINE. ------------------------------------------------------------------------- Sign up now to receive information about METZ Beta releases and/or our electronic newsletter! If you are interested in receiving the METZ Electronic Newsletter, sign up for the METZNEWS program. If you would like to participate in beta testing products, sign up for the METZBETA program instead. Subscribing to METZNEWS is simple, send e-mail to 75300,1627 on Compuserve, METZSoft on AOL, or metz@metz.com from Internet sites. Be sure to use SUBSCRIBE METZNEWS as the text of the message. If you wish to subscribe to METZBETA, send e-mail to 75300,1627 on Compuserve, METZSoft on AOL, or metz@metz.com from Internet sites, and use SUBSCRIBE METZBETA as the text of the message. METZBETA subscribers will automatically receive mailings sent to METZNEWS subscribers so it is not necessary to subscribe to both groups. ------------------------------------------------------------------------- METZ Software, Inc. Sales and Support........ (206) 641-4525 P.O. Box 6699 Sales.................... (800) 447-1712 Bellevue, WA 98008-0699 Fax...................... (206) 644-6026 HOURS: 8:00 a.m. to 5:00 p.m., Monday through Friday (Pacific Time) BBS................ (206) 644-3663 CompuServe......... 75300,1627 forum: GO METZ America Online..... METZSoft forum: GOTO METZ Microsoft Network.. METZ forum: GO METZ AT&T Interchange... METZ forum: METZ Software GEnie.............. A.METZ Internet........... metz@metz.com http://www.metz.com/metz/ ------------------------------------------------------------------------- METZ acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ****************************************************************** * Copyright (c) 1987-1995 METZ Software * * All rights reserved. * ******************************************************************